To check the status of your order please follow the steps below:
STEP 1. Enter your MonogramOnline.com order number in the " ORDER # " box PLEASE NOTE: Your order number can be found in the email confirmation, which was sent to you upon your order placement with MonogramOnline.com
ENTER ONLY THE NUMBERS (do not use the "MONO-") for example, order number MONO - 214642 would be entered as 214642
STEP 2. Enter your email . Please note that you must use the same email entered at the time of order placement, then click "Search Orders".
-Your order status will then be displayed below the search button-
As most all of our products are personalized and handmade, it takes approximately 5 - 7 business days from production to shipment. Once an order has been shipped, please allow up to 2 - 10 business days for our shippers to deliver your order.
*Please note that from Black Friday to December 31st, personalized production time is approximately 10-15 business days and non-personalized products will typically take 3-5 business days to ship.*